Museum Operations InternBookmark This
Minnesota Children's Museum
10 W 7th St
Saint Paul, MN
This position is responsible for assisting with the daily tasks that are essential to running a large customer service department in a non-profit organization. This may include running reports, assisting with scheduling, updating spreadsheets and documents and other administrative tasks. This position is also part of the leadership team, which includes participating in department leadership meetings and coordinating projects and information for the floor staff. Specific duties depend on schedule availability.
ResponsibilitiesMajor Job Accountabilities
This is an estimate of the duties to be included in the internship. The exact duties and projects will be determined by mutual agreement of the intern and museum staff. All duties will be carried out with the direction and supervision of the Visitor Services Coordinator or Manager.
% of Time
40% Assist with administrative tasks including but not limited to updating spreadsheets and documents for tracking training and attendance, assisting with daily and monthly scheduling tasks, responding to visitor comment cards and reporting findings in meetings.
20% Complete and distribute weekly and monthly department reports, including admissions, attendance and over/short reports.
20% Assist in coordinating projects and special tasks for floor staff. This might include developing and overseeing the “to do” list, working with floor captains to get assignments completed and following up to ensure tasks were completed.
15% Attend and participate in department meetings focused on leadership skills and team development, attend other relevant meetings as available.
5% Other duties as assigned.
RequirementsKnowledge, Skills and Abilities Required
1. Ability to organize time and work independently, follow directions and complete tasks in an effective manner.
2. Skill in coordinating tasks and projects.
3. Good written and verbal skills.
4. Computer skills, including word processing and spreadsheets.
5. Ability to work well with people.
6. Minimum Junior or Senior standing in post-secondary setting.