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2-1-1 Orange County
18012 Mitchell Avenue South, Suite 100
Description211 OC, a nonprofit 501(c)(3) organization, offers a comprehensive information and referral system linking Orange County residents to community health and human services and support. We connect hundreds of people every day to shelters, free food, low cost counseling, subsidized child care, employment services, and a wide range of services vital to individual and family self-sufficiency. We maintain a list of the nonprofit and government agencies offering help to people in our community, and through our helpline help people find the services they need. We intervene in crises (domestic violence and suicide), advocate on behalf of clients who are having trouble communicating on their own behalf, and give people hope that help is available to them. People seeking assistance can dial 2-1-1 (toll-free) 24 hours-a-day and be connected to trained Information and Referral Specialists. Our service is available in over 150 languages.
This is an ideal opportunity for someone who wants to contribute their social media skills and knowledge to build the image of 211 OC as a newly merged organization and support the overall goals of the agency. Responsibilities will include, but are not limited to the following: a) researching best social media tools for the organization to use, assessing current conversations in the non-profit landscape, and identifying appropriate assessment tools like Google analytics, b) supporting the planning and scheduling of posts on our social media channels like Facebook, Twitter, and LinkedIn, and developing a marketing calendar for the year, c) evaluating objectives (increased awareness of the organization, increased number of volunteers, and additional donations), through Google analytics and social media analytic tools, and developing progress reports.
Responsibilities-Researching social media tools
-Planning and scheduling of social media posts
-Evaluating agency objectives
Requirements-Passion for helping people in need!
-Computer familiarity and experience with social media
-Verbal and written fluency in English and Spanish are preferred
-Commitment of a minimum of 100-200 hours