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Veterans Legal Services
Posted: December 16 2015
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DescriptionVeterans Legal Services ("VLS") promotes self-sufficiency, stability, and financial security for veterans through its comprehensive and accessible legal services and is the leader in providing free legal advice and representation to homeless and low-income veterans in the greater Boston area. By locating legal clinics at homeless shelters and soldiers' homes, VLS reaches veterans who are often reluctant to seek legal help. VLS serves over 450 clients per year at its legal clinics and provides assistance on a wide variety of legal issues, including child custody, child support, criminal record/CORI issues, consumer debt, divorce, evictions, public benefits, public housing eligibility, Social Security, and state and federal veterans' benefits.
The Veterans Legal Services Administrative Assistant works closely with the Office Manager to complete various administrative tasks associated with the following: client eligibility screening, case management, office management, fundraising, and volunteer training. This position may be available as a paid position for work-study approved students only; it is available as an unpaid position, but for college credit, for students who are not eligible for work-study.
To apply, please send a cover letter and resume to Hannah Taylor at email@example.com.
ResponsibilitiesTasks include but are not limited to: answering the phone, checking phone messages and relaying messages to the staff and volunteers, updating staff and volunteers on communications received at central office, client database entry (Salesforce), filing client and administrative files, coordinating the sending of files to our off-site storage facility, screening potential clients for program eligibility, conducting interviews with clients at the conclusion of their cases, maintaining office inventory and ordering supplies, organizing the office as needed, preparing letters and other mailings to donors and potential donors, backing up office computers and running virus software, assisting with training and coordinating with volunteers and interns, in addition to various other tasks.
RequirementsGood writing and communication skills are required, as well as a strong initiative to help identify ways that office procedures could be improved, and a willingness to help implement those changes. Student must be a self-starter and work well independently, with limited supervision, as well as work well with others. Professionalism and adherence to client confidentiality are strictly required. Student must be sensitive to the circumstances of low-income individuals and be able to work well with a diverse range of individuals, including clients, law students, volunteers, attorneys, funders, board members, and donors. Preference will be given to students who demonstrate an interest in the law or public interest work.
Proficiency with Microsoft Office required. Spanish language skills a plus.