Crisis Line Advocate Intern

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Partnership Against Domestic Violence
P.O. Box 170225
Atlanta, GA
Posted: September 29 2016
Application Deadline: Available Year-round
Position: Part-time, Unpaid

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Description

PADV is the largest nonprofit domestic violence agency in the state of GA. Founded in 1977, we are the first and longest running organization providing support to survivors of domestic violence through a variety of programs and services, including a 24/7 crisis line.

We are seeking an intern to assist us in managing our crisis line center at our Gwinnett safe house. This is an excellent opportunity for students who are interested in social services, nonprofit, and communications as you will gain valuable experience working with a variety of agencies and social resources to provide support to callers. Must have a strong interest and desire to promote and advance the mission of PADV to end the crime of intimate partner crime and empower its survivors.

Responsibilities

Provides crisis intervention to crisis line callers
Record accurate and detailed information of each call and enter into Apricot database
Willingness to attend required training and and participate in opportunities for further learning and development
Maintain accurate list of resources, social service & law enforcement agencies, and other community agencies that serve domestic violence survivors
Assist in providing support to crisis line volunteers and assist volunteer coordinator in maintaining volunteer schedules
Commits to the principle of confidentiality as it relates to client information.

Requirements

Must be able to commit at least 15-20 hours per week for a minimum of 4-6 months
Knowledge of domestic violence and its impact on victims. (Mandatory training required and opportunities for additional and ongoing training)
Experience with Microsoft Office and computer software
Ability to work with a diverse group and work in a team environment
Strong oral and written communication skills
Bilingual in Spanish is a plus

Skills

Required - Communication Skills, Listening Skills, Data Entry, Empathy, Research, Detail Oriented, Organization & prioritization skills
Preferred - Counseling, Microsoft Word, Bilingual-English/Spanish, Social Services

How To Apply

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