Volunteer Specialist (Crisis Line)

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Partnership Against Domestic Violence
P.O. Box 170225
Atlanta, GA
Posted: September 29 2016
Application Deadline: No Deadline
Position: Part-time, Unpaid

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Description

PADV is the largest nonprofit domestic violence agency in the state of GA. Founded in 1977, we are the first and longest running organization providing support to survivors of domestic violence through a variety of programs and services, including a 24/7 crisis line.

We are seeking an intern to provide assistance wit the crisis line center at our Gwinnett safe house. This is an excellent opportunity for students who are interested in social services, nonprofit, and communications as you will gain valuable experience working with a variety of agencies and social resources to provide support to callers. You will also gain leadership skills by providing support to volunteers, assisting with recruitment and may attend community outreach events to share information about PADV and the call center. Must have a strong interest and desire to promote and advance the mission of PADV to end the crime of intimate partner crime and empower its survivors.

Responsibilities

Provide crisis intervention to crisis line callers
Record accurate and detailed information of each call and enter into Apricot database
Maintain accurate list of social services and resources
Provide support to crisis line volunteers
Commits to the principle of confidentiality as it relates to client information.

Requirements

Must be able to commit at least 15-20 hours per week for a minimum of 4 months
Knowledge of domestic violence and its impact on victims
Experience with Microsoft Office and computer software
Ability to work with a diverse group
Ability to work independently or in a team environment
Participate in PADV orientation and crisis line training
Bilingual in Spanish is a plus

Skills

Required - Research, Data Entry, Communication Skills, Organization & prioritization skills, Empathy, Listening Skills, Detail Oriented
Preferred - Microsoft Word, Social Services, Counseling, Bilingual-English/Spanish

How To Apply

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