Customer Care/Social Work

Bookmark This
Spread The Purple
 Virtual
Posted: July 02 2015
Company Location: Monmouth Junction, NJ
Application Deadline: Available Year-round
Position: 3 Full-time, Unpaid

Apply
Login or Sign Up to apply.

Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.

Report potential scams Go to Trust and Safety Center

Description

Spread The Purple's mission is too specialized in a full-service Adult Case Management for individuals requiring financial assistance. When a client comes to us we sit down and access the situation, in order to find out what particular problems they are having and what assistance they may require. We will refer the client to the proper agency where they can receive the help they need.

All interns will be trained onsite for the first 2 weeks and then will be answering calls, using a secure organization's phone line in order to answer calls . Must have access to a computer, and have a background in excellent customer service.

Responsibilities

- The ability to evaluate a complex problem and work through different possible solutions is an important skill for social workers.
- Having a compassionate attitude toward clients is necessary to thrive in this helping profession.
- Being able to speak clearly and listen well is important for interviewing clients and evaluating their problems. In addition, social workers must be able to communicate well in writing to draw up reports on clients for their records.
- Working with people facing hardship on a daily basis can be draining. Social workers with a strong social network outside of work will find it easier to do this emotionally demanding job.

Requirements

- Advocate for clients, while assisting in obtaining the services that is available within their communities.
- It is essential to have the ability to intervene in emergency situations to benefit the lives of their clients.
- Problem solving skills are needed.
- Must require document findings about clients. Documentation must be thorough, accurate and timely in order to benefit both the client and the organization offering services.

How To Apply

Apply
Login or Sign Up to apply.
 

Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.

Report potential scams Go to Trust and Safety Center