2014 Summer Intern Tech Support Anlys Ntwk Dallas TXBookmark This
DescriptionAT&T Summer Intern
Responsible for requirements, testing, planning and implementation of new software/hardware/applications relative to new product delivery, systems architecture, process enhancements, infrastructure and security. Key Roles and Responsibilities: Provide technical solutions/project mgmt for all functions involved in provisioning/assurance/number administration/inventory/address qualification/local number portability applications/processes and practices. Participates in software development projects including technical business requirements and design, and technical writing including Methods and Procedures. May assist in coordination, evaluation and partnership with technology vendors, outside consultants and internal dotted line resources. Part of a 24X7 staff to deliver network tech support. Provides troubleshooting and leadership required to recover from the most complex network problems. Identification of root cause, resolution, work arounds, testing and implementation of vendor/IT fixes or design changes. As SME, works with business partners to identify/quantify business issues associated with specific projects, develop/implement business strategy, and assist in setting strategic technical direction in support of customer facing organizations. Review/approve proposed technical system designs to insure business requirements are met. May assist in providing leadership for projects, including collaborating with clients to develop business cases, defining business and/or technical requirements and preparing detailed plans/schedules. May lead cross functional teams on specific issues/projects. May review/interpret technical documentation and vendor specs for inclusion and adaptation into database templates. Job Contribution: Developing technical professional with some experience. Completes moderately complex work within discipline/specialty area. Contributes to development of concepts/methods/techniques. Moderate team impact.
Typically a BS degree in Math, Science or Engineering, Computer Science or Operations preferred or equivalent related network experience.
We are looking for highly motivated, energetic students who have the potential to become future leaders at AT&T. During your internship, you will be exposed to projects that require teamwork, strategic thinking, communication and leadership. In return we will help lay the groundwork for a satisfying career with the most innovative telecommunications company in the world.
- Must be in the process of pursuing a 4-year degree
- Must be proficient using Microsoft Office products including Word, Power Point, Excel and Outlook
- Must possess both outstanding written and oral communication skills
- Ability to clear a criminal background check, driver's license check and drug test
- The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to operate a personal computer, wireless equipment, copier and fax