Assistant to the COO & General Counsel (Internship)

Bookmark This



Single Stop USA is dedicated to helping low-income individuals and families in America achieve economic security. We do this by providing participants with an innovative package of cost-free, individualized support that incorporates screening for, and access to, critical government resources with all-important financial counseling, tax preparation, and legal assistance.
Single Stop was piloted in 2001 by the Robin Hood Foundation as a New York City-based antipoverty program. As such, the program was designed to work through trusted community-based organizations to help needy individuals and families access public resources set aside to help them build economic security. By 2006, Single Stop was serving more than 70,000 households annually at 59 community partnerships. As a result of this city-wide success, Single Stop USA was established in 2007 with a mandate to expand nationally. This process began in 2009 with the launch of the Community College Initiative. This program targets low-income community college students who struggle to complete the education they need to enter, or advance in, the workforce – a struggle that is primarily due to financial insecurity. To date, Single Stop’s work at eighteen community college campuses in seven states (CA, NM, NY, NJ, FL, LA, MA) is helping vulnerable students overcome obstacles to staying in school, thus increasing their ability to graduate with skills that translate into job/career/entrepreneurial readiness, higher earnings, and financial security.

Single Stop USA seeks an Assistant to the COO & General Counsel to provide operational and administrative support. The ideal candidate will play a critical role as the liaison between key SSUSA executives and staff members. In addition, the candidate will learn the administrative and operational practices that govern any successful non-profit organization. A part-time internship with Single Stop USA is an excellent opportunity to get hands-on experience at one of the nation’s most effective poverty fighting organizations.


• Provides administrative support to the COO & General Counsel including scheduling and coordinating meetings both internally and with other partners.
• Draft, edit, proofread and/or summarize high-level documents and reports to be reviewed by SSUSA executives.
• Organizes, maintains schedule, and advises COO and GC on various commitments.
• Handles incoming and outgoing correspondence between SSUSA executives and external partners, consultants, and executive assistants, especially email correspondence.
• Coordinates travel schedules and arranges reservations as needed; handles all changes to reservations, creates itineraries and other helpful documentation for ease of travel.
• Designs and maintains paper and electronic file management systems; provides database support.
• Performs general office tasks such as word processing, copying, and scanning, returning phone calls, sorting mail, faxes and deliveries in a timely manner. Schedules conference rooms and prepares for meetings.
• Creates and edits excel worksheets. Reconciles expense reports and receipts.
• Arranges and assists Special Assistant to the CEO with occasional social and general office events such as luncheons, birthdays, office parties, etc., group excursions, planning days and retreats.
• Efficiently manages and prioritizes multiple critical tasks.
• Handles phone calls as requested. Attends meetings with the COO and GC as requested.
• Handles special projects as requested.
• Assists with other administrative tasks as deemed necessary.


• Commitment to and passion for the mission and values of Single Stop USA, and the challenge of helping SSUSA grow to achieve maximum impact
• Current enrollment in a 2-4 year college required.
• 1-2 years of work experience, preferably at a nonprofit or in a related field.
• Experience providing support to senior-level management is considered highly desirable.
• Experience working with common office management software, including MS Office, Excel and experience providing administrative support using Outlook.
• Professionalism and experience dealing with high-level contacts, such as board members and funders
• Ability to work collaboratively in a fast-paced, deadline-driven, innovative and entrepreneurial work environment
• Must be extremely organized and detail oriented
• Experience managing complicated schedules, arranging travel, organizing meetings and events, dealing with vendors
• Research skills and an ability to identify important information and distill large quantities of information into the relevant major points
• Ability to asses a situation and determine the appropriate action independently, comfort with initiating projects and tasks
• Experience anticipating someone else's needs and acting accordingly
• Patience and ability to deal with any situation with calmness and professionalism

How To Apply

Login or Sign Up to apply.