CRM SpecialistBookmark This
266 Merrick Road
DescriptionGreat environment! Busy, fast-growing office seeks full time help in the CRM department, Monday through Friday 9AM-5:30PM.
We are currently seeking an entry level CRM Specialist to be part of our CRM Analysis Team.
Accurately execute reports
Liaison between call centers and CRM analysts
Training new customer service reps on the CRM and troubleshooting calls from the call centers
Validate data files so that they are accurate and ensure that all discrepancies are resolved (data integrity)
RequirementsExcellent attention to detail and high degree of accuracy
Strong analytical and problem solving skills
Exceptional written and verbal communication skills
Ability to complete daily work/tasks in a timely and efficient manner as well as communicate effectively in the event of an increased workload or conflicting prioritized tasks
Ability to manage and meets expectations towards deadlines
PC literacy with a strong knowledge of MS Excel. The ability to quickly master other related business systems
Candidate must be dependable and reliable
Candidate must be proactive; always analyzing, checking and double checking reports and comparisons