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DescriptionAT&T Customer Center seeks highly motivated and qualified collage/university students who seek opportunity to become future leaders in AT&T. The Centralized Supplier Management (CSM) Member will be part of a 24x7x365 Management team, responsible to interface with access suppliers at the highest level of escalation in order to resolve customer troubles and access T3 troubles. Responsible to interface with both customers and suppliers in pursuit of restoration of service. Will support all maintenance work centers in this capacity. Expected to proactively manage work list, customers, and suppliers and to follow through to final resolution. In order to perform these functions, a multitude of tools, telephone and systems will be utilized in order to bring the issues to resolution. Establish and participate on customer or technical conference bridges for expeditious resolution of customer outages.
Required: Excellent Verbal and Written Communication Skills. Candidate must maintain a GPA of 3.0 or higher.
Required Clearance: Must be able to pass a background & drug test.