Consumer Technology AssociateBookmark This
20 Park Plaza
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You enjoy building relationships and working with people. Your friends and family know you as the go-to person for technology fixes. You are highly detail oriented, efficient, and like working with any and all kinds of technology. You love figuring out what makes things tick.
Required Skills and Traits:
An interest in meeting new people and establishing long-lasting relationships.
Excellent written and verbal communication skills.
Ability to convey complex issues simply yet comprehensively (especially as it applies to technology)
A passion for technology and sharing your knowledge of technology.
A detail-oriented nature and a knack for spotting things that are out of place.
Join a team that is changing what it means to support and manage personal technology. Our clients are demanding and high-powered professionals who rely on us to enrich their lives with functional and reliable technology, 24/7 – they are Type A and so are we.
You will be in direct contact with clients to answer questions, setup their technology to fit their needs and meet our standards, and provide them with any necessary training to help them get the most out of their technology. We will give you extensive training, show you how closely we work with our clients, and expose you to the kind of high-end tech support we provide: everything from smart phones to smart homes, hardware to software.
This position is designed to develop your skills and allow you to grow into a senior position in one of the following areas:
-Project Management / Client Relations / On-Site Support
-Advanced Tech Support / New Technology Research
-Home Automation Programming, Installation, and Support
-In-Person and On-Site Client Training for Personal Technology
We are growing so rapidly that you could be helping us expand into new locations and seed new teams in a matter of months.
Experience in working with customers in sales or support.
Any technology based certifications.
Working knowledge of programming in any language.
Extensive experience in using technology to create and share content.
Broad understanding of technology concepts.
Degree or enrolled in Art, Liberal Arts, Computer Science, Communication, Business, Marketing, or Others.
What if I don't have a lot of technology experience?
More than anything, we are seeking people who really enjoy interacting with and helping others and can be counted on to do what they say they will do. If you don’t have tech-related experience but are at least comfortable using a computer, we can train you as long as technology interests you and you are ready to invest the time.