Customer Service Associate - Logistics/Supply ChainBookmark This
A Penske Logitics Customer Service Assoicate monitors part inventory levels and delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure data accuracy in the customer''s and/or Penske''s inventory systems. Responds to customers'' requests, problems, and special needs, which can extend to a global customer base.
Shift is going to be 4:00pm to 1:00am Monday-Friday.
By applying to this position you will be notified of future Customer Service Associate openings.
Job requirements may include:
-Provides direction when discrepancies are found
-Use computer to enter records
-Weigh or count items for distribution within plant to ensure conformance to company standards (as applicable)
-Read work orders or receive oral instructions to determine work assignments
-Communicate with associates from other shifts
-Complete daily logs
-Work with customer to resolve stock shortages
-Identify cost savings opportunities for the customer
-Track shipments to ensure shipment deadlines are met.
-Work with suppliers to correct part/shipment issues-Other projects and tasks as assigned by supervisor
-At least 1 year of warehousing/material-handling experience required
-High school diploma or equivalent necessary
-Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, team player, flexibility required, verbal & written communication skills, excellent with numbers and time management, strong problem solving skills required
-Advanced computer skills including Excel and Outlook required
-Must also be able to learn and regularly operate multiple company and customer owned Warehouse Management System (WMS) platforms.
-Ability to work in non-climate controlled conditions required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg, frequently lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. -While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Job: Logistics/Supply Chain
Requisition ID: 1300783