Customer Service Representative

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Lovera
 Virtual
Company Location: Encino, CA
Application Deadline: Available Year-round
Position: 2 Part-time, Paid

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Description

Answer inquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Responsibilities

Fulfill requests by clarifying desired information; completing transactions; forwarding requests. Sell additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintain call center database by entering information.

Requirements

Bilingual (Spanish/English), Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Also, must have own computer and reliable internet access as this position is remote.

How To Apply

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