Desktop Support / Network Internship

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Crowded Island Solutions LLC
Various NYC locations
Manhattan, NY
Application Deadline: Available Year-round
Position: 2 Part-time, Unpaid

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Description

Crowded Island Solutions LLC is currently seeking an unpaid Intern to join their Information Technology staff. The company is ideally looking for a current college student who is interested in gaining valuable experience or credit if possible.

Responsibilities

Responsibilities include, but are not limited to:

-Resolve hardware break-fix issues, network connectivity and application related questions generated by users

-Provide telephone support with and without remote control applications

-Be able to communicate technical issues to non-technical staff

-Roll out standardized software and perform upgrades and maintenance.

Special projects as assigned by supervisor.

Requirements

-Individual should be currently pursuing a degree in Information Technology or a similar field.

-Analytical thinker

-Good troubleshooting skills

-Working knowledge of core Microsoft applications. Basic Windows and Mac skills

-Should be familiar with network wiring topologies and components

-Good oral and written skills

How To Apply

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