Entry Level Client Support RepresentativeBookmark This
Port Washington, NY
Do you have experience in customer support? Would you consider yourself a fashionista? If so, we have your next career opportunity!
Our client, located in the Port Washington area, is looking for customer service professionals to join their team. They are a global, well-known company with an established and respected brand. As a Client Support Representative, you will be responsible for upholding that brand and providing exceptional support while assisting accounts or clients promptly and resolving issues professionally. Desired characteristics include the need to be flexible, reliable, friendly, courteous, and able to work in a team environment.
****Bilingual French a huge PLUS!****
****Fashion experience a PLUS!****
MUST be available to work on Saturdays.
Will work 4 Saturdays on and 4 off.
When working a Saturday, you will have one day off during the week.
Hours are from 12pm to 8pm - this is not a flexible schedule.
35 hour work week.
Must have excellent telephone etiquette, including the ability to communicate confidently and courteously with a clear, professional speaking voice.
Demonstrated listening and comprehension skills.
Basic to advanced math skills.
Ability to maintain composure when dealing with difficult clients and know when to escalate if necessary.
Excellent time management skills
Strong computer skills - Experience using SAP a PLUS!
Associates degree required - Bachelor's degree preferred
At least 2 years Call Center experience
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.
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