Entry Level Security Master Operations Representative - FUTURE OPPORTUNITYBookmark This
Jersey City, NJ
DescriptionFidelity Operations and Services Group (OSG) provides superior customer service to Fidelity businesses through innovation, dedication and commitment to excellence. In operating divisions located throughout the country, OSG provides securities execution and clearance; information management; and shareholder communications. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily for institutional, retail, workplace and correspondent clients.
Position and Business Unit Description
The successful candidate will be responsible for gathering, validating, supporting, and amending descriptive reference/ market data as ingested from numerous industry data vendors. In addition, responsibilities will include helping to provide for high quality data, efficient processes and highly transparent and effective support for both internal and external consumers.
The associate will work within a rapid paced and growing Security Master and Pricing Data Management environment. Security Master and Pricing drives the breadth, depth, and accuracy of data to ensure securities information is ingested, maintained, and distributed correctly through the firm's processes and reported properly throughout our customer's holdings.
Responsible for the setup and maintenance of Equities, Options, Corporate, Government, Municipal Bond and Alternative Investment reference/market data in accordance with firm's policies and procedures.
Actively participate in process improvement projects to address data quality issues and put safeguards in place to mitigate future concerns.
Daily tasks include monitor receipt of data from automated feeds, review exception reports, research discrepancies, respond to ad-hoc requests, obtain data from various internal and external sources and update systems accordingly.
Further drive data quality by highlighting areas for process improvement, formulate recommendations to resolve, and work as part of a team to re-engineer current work flows.
Gather, track and analyze metrics to measure effectiveness of operational processes.
Stay focused to achieve departmental goals.
Develop Subject Matter Expert so as to provide superior client support for both internal and external customers.
Assist in system projects by providing subject matter expertise and participating in user
Education and Experience
1-3 years experience (preferred).
Security Master or Pricing experience (preferred).
Skills and Knowledge
Quality control/ Data Analysis/ Data Support experience (preferred).
Self motivated individual. Able to work under tight deadlines within a dynamic environment with competing demands for resource.
Strong analytical and problem solving skills.
Excellent communication and interpersonal skills.
Strong customer service skills, with ability to handle sometimes difficult consumer situations.
Strong PC skills. Specifically including Word, Excel, Access and Power Point.
Motivation and willingness to learn.
About Fidelity Investments
Fidelity Investments is one of the world’s largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms. For more information about Fidelity Investments, visit www.fidelity.com.
Fidelity Investments is an equal opportunity employer.
Job: Client Services
Primary Location: US-NJ-Jersey City
Job Level: Entry Level
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Overtime Status: Non-exempt
Jersey City, New Jersey
Jersey City, NJ