Our client is seeking a Help Desk III professional with excellent customer service and phone support skills. As a Help Desk III professional, this individual must be able to diagnose and troubleshoot incidents and create, update, or modify knowledge solutions as appropriate. Additionally, this Help Desk Analyst III must demonstrate a strong technical understanding of various hardware, software and networking systems being supported. : Windows 7, Exchange Server 2010, Windows Server 2008, and Active Directory . This is a 6-month contract with great potential to convert into a full-time position. Contact us today! This opportunity is available exclusively through Robert Half Technology.