Student or Entry-Level Job

IT Technical Business Analyst IV/PM

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Waste Management
Windsor, CT
Application Deadline: No Deadline
Position: Full-time, Paid

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Equal Opportunity Employer: Minority/Female/Disability/Veteran.

Join a team of Award-Winning Technologists at Work. Waste Management is honored to be recognized as a leader in information technology by such a prestigious institution as the InformationWeek 500.

Recognized by InformationWeek magazine as:
#3 most innovative IT organization on the IW 500 list for 2011
#1 in the Logistics and Transportation Industry category
#1 in the Most Innovative Revenue Generating idea category for our price-optimization system

Waste Management (WM) Inc. is North America's leading provider of integrated environmental solutions. Strategic Business Solutions (SBS) is one of the larger business unit within WM. WM SBS is located in Windsor, CT and responsible for managing waste services for WM's most prestigious and largest commercial customers.

As an Information Technology Business Analyst IV, the highest level of Business Analyst at WM SBS, you will work closely with key senior business stakeholders to identify, document & manage business requirements, design specifications, business processes changes and recommendations related to the proposed solution design via industry standard analysis techniques. You will also have an opportunity to continue to develop your project management skills as you lead teams through strategically important projects and programs. Finally, adoption of the solutions you design and realization of benefits, will be your most important responsibility.

Job Summary

Act as an Information Technology Business Analyst IV, you will conduct business process analysis, identify improvement opportunities, and work closely with business customers and IT leadership to define project scope, timeline and plan. You will be the primary contact for your project and assigned tasks and expected to drive business solutions and champion change.

II. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Individuals may be asked to perform one or more of the following roles.

Business Analyst related functions
Gain deep understanding of current business processes and requirements
Communicate and coordinate with users to determine and document business and user requirements, process flow definitions, and functional specifications and functional design
Act as a liaison between technical staff and business owners
Assist project team with gaining business user acceptance
Responsible for document repositories, maintenance and updates of project documentation library
Mentor and assist in development of business analyst peers

Project Management related functions
Understand WMSBS's project methodology and deliverable structure for IT projects
Manage risks, issues, and the change control process
Identify and engage key stakeholders
Facilitate meetings and communicate key decisions
Communicate effectively to various stakeholders through status reports and other methods
Review project progress and evaluate results for accuracy and efficiency
Drive business transformation - change the current state into a more effective and efficient future state aligned to goals and objectives

Adoption & Business Value Realization functions
Develop adoption plans
Develop metrics to track the success of the projects
Act as a liaison between the learning and development group and the project stake holders
Track adoption metrics and work with the learning and development group and senior leadership to address adoption issues.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study and and at least 8 years of related experience."

Preferred: MBA and at least 8 years of related experience.

B. Certificates, Licenses, Registrations or Other Requirements

Required: none

Preferred: Certificate of Competency, Business Analyst (CCBA), Certified Business Analyst Professional (CBAP), and/or Certified Scrum Master (CSM)

C. Other Knowledge, Skills or Abilities Required

None Required

D. Other Knowledge, Skills or Abilities that Contribute to Success

Your ability to learn new concepts, apply analytical thinking, multitask and prioritize your projects will be essential
Strong interpersonal, communication, and leadership skills are most desirable

V. Work Environment and Essential Functions

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for an office setting position]
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
Normal setting for this job is: office setting


At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click, "Apply Now."

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