Information Systems Intern (81-557)Bookmark This
875 Howard Street
San Francisco, CA
Kiva.org was founded upon the fundamental principle that connecting people through lending can help alleviate poverty. To ensure that it succeeds, the company, along with its user base, provides borrowers with the seed capital needed to generate income, and thereby live a life of sustainability and independence. So far, this approach has enabled Kiva to raise $437 million in loans for 1,142,788+ entrepreneurs in 70 countries, momentum which it looks to continue in the coming years as it positions itself to achieve $1 billion in loans across a variety of sectors by 2015.
Kiva's Information Systems Intern Role:
The Information Systems volunteer is responsible for contributing to the queue of IT support Tickets and helping with long term projects. In addition to working with our Mac OS X 10.8 and Windows 7 desktop environment, you’ll have a chance to gain experience with our transition to Atlassian Products like confluence and Jira. You’ll be exposed to our integration of Google Apps, Box.com, and Salesforce with LDAP/SSO. We’ll also be looking at GitHub’s exciting Boxen Project for Mac bootstrapping. You’ll help us with managing Nagios as well as upgrading our server environment to the latest Ubuntu LTS.
This is a great unpaid internship with flexible hours for someone wanting real world experience. This is also great for a seasoned IT pro who wants to brush up on the latest and greatest while helping Kiva have a bigger impact on those who do not have access to financial services.
Basic end user troubleshooting under Mac and Windows.
Servicing User requests and basic user admin with Google Apps.
User Management with LDAP.
Writing and organizing Kiva’s Internal User Documentation.
Strong Troubleshooting instincts.
Personable and friendly customer service skills.
Is self directed, eager to meet and exceed objectives, and excited to take on more responsibility.
Ability to communicate results to Manager and in a fast paced environment.
Ability to plan, organize, and evaluate tasks at hand as well as foresee upcoming creative opportunities.
Someone with a "ready to help" attitude.
- Strong commitment to ethics, honesty, and integrity in conducting business.
- Opportunity to join the team of the world’s first online person-to-person lending platform.
- Casual work environment- flexible office hours.
- References gladly given for successful participants.
Resume and cover letter required. Please specify your availability in the cover letter.