Intern ITBookmark This
The solutions analyst intern position will be responsible for assisting other analysts, project managers, and solution engineers on projects. They may perform requirements analysis, design, software development, and troubleshooting. The solutions analyst intern may have the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
•Work with customers and more senior solutions analyst to define scope requirements, identify key issues, review possible solutions, and present a recommendation.
•Interview and gather information on IT and business processes and operating procedures to assist with the development and documentation of Standard Operating Manuals for key software solutions.
•Translate user and/or systems requirements into functional technical specifications
•Write and maintain detailed systems documentation, including user manuals and technical manuals
•Collaborate in the creation of test cases, test scenarios and conducting tests
•Other duties and/or projects, as needed
EDUCATION AND/OR EXPERIENCE
•At least completed one year of college.
•Working toward obtaining a bachelor’s degree, preferably in information technology or a related area and have at least a 3.0 GPA.
•Self-sufficient team player with the ability to cooperate with user community and participate on full-cycle projects.
•Strong analytical and problem solving skills are required.
•Willingness to learn and adapt to new technologies as needed to support our businesses.
•Good interpersonal skills for direct interaction with end users, internal IT team members and consultants.
•Proficient use of Microsoft Office tools including MS Word, Visio and Excel.
•Strong written and verbal communication skills.
•Have a valid driver’s license with a clean driving record; must also be able to pass a required 7-year background check