Intern, Medical Outreach Program

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Description

INTERN POSITION TITLE: Intern, Medical Outreach Program DEPARTMENT: Medical Outreach Program LOCATION: Stamford, CT ASSIGNMENT LENGTH AND HOURS: This is a summer internship opportunity and runs from June - August. This position requires a minimum commitment of 4 days/ week and consistent attendance to ensure that projects are seen to completion. ABOUT AMERICARES AmeriCares is a nonprofit global health and disaster relief organization that delivers medicines, medical supplies and aid to people in need around the world and across the United States. Since it was established in 1982, AmeriCares has distributed more than $10 billion in humanitarian aid to 164 countries. POSITION SUMMARY AmeriCares Medical Outreach Program equips U.S.-based volunteer medical teams traveling to some of the most impoverished areas of the world where even basic medical care may be non-existent or inaccessible. They provide a wide range of health care services and have a profound impact on the quality of life and productivity of the people they treat. Medical volunteer teams travel to remote villages to provide primary health care and health education, as well as to urban slums where extreme poverty equally prevents access to care. AmeriCares also supports teams of highly skilled surgeons conducting sophisticated cardiovascular, orthopedic and reconstructive procedures at hospitals that may lack appropriate staff, equipment and other essential resources. All donate their time and expertise to treat people who might otherwise not receive care and to transfer knowledge to strengthen local health care capabilities. Last year, the program provisioned more than 1,050 volunteer medical teams traveling to 83 countries with over $40 million in medical and surgical supplies. The Medical Outreach Program (MOP) is distinguished by the large volume of aid it provides, the direct delivery of products via medical volunteers, and its high impact in a short time frame. More than one hundred requests for medical donations are processed each month involving hundreds of medical professionals and sponsoring organizations, and resulting in thousands of people receiving desperately needed health care. While we have a large body of documentation on these aspects of the program, some thoughtful analysis is needed to learn more about our constituents so we can better serve them and help more people access the health care and medicines they need.

Responsibilities

Short term: • Become familiar with MOP, its various functions, how it complements other programs, order processing, destination partners and program impact. • Review available data on program metrics in the Program Summary and Program Plan & Budget (PPB) for past years. • Survey key staff for internal input on survey objectives. • Prepare mailing list for survey. • Test SurveyMonkey with small group, then launch to full distribution • Review trip report and photo files. • Conduct online research of peer organizations. Longer term: • MOP donation recipient survey: consider research objectives, design survey, implement mailing to MOP mailing list, analyze data and summarize results in a PowerPoint presentation. • Review and organize quality field reports and associated photos in a standard format to make available MOP trip profiles that emphasize key aspects/benefits of the program. • Conduct an online review of peer organizations (particularly those mentioned by survey respondents), systematically gathering information on the range of products and services offered, the nature of partnerships, geographic or health focus, and how they promote themselves. • Participate and contribute to the production of a group intern video project. DELIVERABLES By the end of this internship you are expected to have completed the following: • PowerPoint presentation with survey results which may include available volume metrics, the extent to which we fulfill their needs, feedback on the donation application, what other product or services they need/desire, other organizations they contact for similar or complementary support, future plans for missions, and other relevant information included in the survey. • Folder on share drive with 4-5 good field reports for FY13 trips with associated photographs. • A spreadsheet summary of key peer organizations and their competitive characteristics compared to AmeriCares Medical Outreach Program. EXPERIENCE GAINED • Research and analysis of qualitative and qualitative data. • Insight into medical missions’ needs and impact, and perspective on its role in global health. • SurveyMonkey use and reporting skills • Communications and business management in nonprofit setting • Team building skills and the value of the team approach in problem solving and project development

Requirements

- Current undergraduate student (preferably rising junior or senior) interested in international humanitarian aid/development, global/public health etc.; - Record of academic achievement and seriousness of purpose; - Excellent research and writing skills; - Proficiency in Excel, Microsoft Word and Outlook required; - Strong organization skills; - Prior office/administrative experience preferred; - Self-starter -- ability to work independently and meet deadlines; - Team orientation -- balanced focus on personal accountability and team goals; - Career interest in global health, international development, emergency response, and/or international affairs; - Experience using SurveyMonkey (or other web based survey tool); ability to create surveys and reports; - Interest in analysis – translating data into actionable strategy - Ability to clearly communicate data and text using PowerPoint APPLICATION INSTRUCTIONS - We will require a resume, cover letter and two writing samples (1-2pgs) - Application deadlines for internship opportunities are April 1st, 2013. If you have additional inquiries, please email LSheridan@AmeriCares.org

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