Intern, Services JobBookmark This
Newtown Square, PA
Work area: Information Technology
Expected travel: 0% - 0%
Employment type: Limited Full Time
SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. At SAP you get your chance to put your ideas into action with maximum impact.Provide assistance to Service Management organization in responding to Sales requests for information, building out of new processes and on-boarding of new customers for SAP HANA Enterprise Cloud (HEC) business.
EXPECTATIONS AND TASKS
Student will be involved in documenting new and revised processes related to the on-boarding and support of HEC customers. They will be required to assist in creating monthly staus reports and ad-hoc reports regarding outages and SLA issues. Student will be involved in the maintenance of the information provided to the Sales Organization to support new HEC contract by researching questions and providing answers to RFP documents.
Prior internship expereince helpful
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
• Proficient in MS Office (MS EXCEL, Word and Powerpoint). Business courses in project management. • Customer service mind set • Excellent communications skills (verbal and written) • Team player who can also work independently • Strong desire and willingness to learn, and takes initiate • Completion of 3 semesters of college • Requires candidates to currently be enrolled in an undergraduate, Masters, MBA or PhD degree program which is applicable to the position.