NGEN (Marine Corps) NetOps Specialist JuniorBookmark This
DescriptionJob Location: Arlington, VA
Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives. Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays.
2-4 years of experience required. Possess a Computing Technology Industry Association (CompTIA) A+ and Network+, Cisco Certified Network Associate (CCNA), Microsoft Technology Associate (MTA) or a Microsoft Certified Technology Specialist (MCTS) certification.
Required Clearance: Position requires a "Secret Clearance" prior to the start of work. Candidate must be a US citizen and possess a DoD SECRET clearance.
Desired: ITIL Foundation V3 certification; CompTIA Security+ Certification; Business Desktop Deployment Working Towards Microsoft Certified System Administrator (MCSA); Microsoft Certified Desktop Support Technician (SCDST); Cisco CCNA™ Certification