NGEN Network Quality Assurance Analyst Junior Direct LaborBookmark This
DescriptionTwo or more (2+) years of information technology (IT) quality assurance experience. Responsible for quality control and auditing of performance monitoring and measurement databases to ensure accurate and appropriate use of quality metric data. Works with management to develop quality management database strategies to support enterprise network and transport service needs. Consults with and advises users of quality metrics databases. Works directly with users of data to resolve data conflicts and inappropriate data usage. Identifies opportunities for effectively satisfying enterprise information needs through automation. Directs the maintenance and use of the corporate data dictionary. Preferred candidate will have familiarity with performance measurement in support of Information Technology Infrastructure Library (ITIL) incident, problem, change, and availability management.
H.S./GED; DOD 8570 Certification IAT-1: A+ or Network+
Required Clearance: Secret