NGEN Network Service Delivery Rep Junior (Svc. Outage Notification) Direct LaborBookmark This
DescriptionNetwork Operations & Security Center (NOSC) Local Area Network (LAN), Base Area Network (BAN), Wide Area Network (WAN), and Remote Access Services (RAS) Service Outage Notification. Zero to four (0-4) years of information technology experience. Installs, maintains, and services IP network and transport services hardware and software under direct supervision. Develops knowledge of and skill with Open Systems Interconnection (OSI) layers 2 through 4, and of Information Technology Infrastructure Library (ITIL) incident, problem, change, and availability management. Responds to tasking in support of configuration change requests for new or expanded network and transport services. Assists in creating new and modifying existing network interfaces, and supports implementation and maintenance of network designs. Applies firmware and software updates to network and transport components. Responds to tasking in support of incident reports by troubleshooting, repairing, and/or reconfiguring network and transport services. Monitors and enforces network and transport service security, integrity and business continuity controls. Assists in planning and executing special network and transport service projects.
H.S./GED; DOD 8570 Certification IAT-1: A+ or Network+
Required Clearance: Secret