Part Time Customer Service RepresentativeBookmark This
2625 Scottsville Rd.
Bowling Green, KY
Do you enjoy helping others? Afni is looking for part time Customer Service Representatives to be a part of the inbound call center team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.
Afni likes to reward performance and offers bonuses on top of an hourly wage.
In this entry level role, you will be fully trained to perform the following duties:
- Build and maintain rapport with customers
- Identify customer product and/or service needs
- Review and update activity on accounts
- Provide basic technical support
- Promote and sell products and services
- Attend training to update product knowledge
- Dedicated people who enjoy helping others
- High school diploma, GED or higher
- 6 months to 1 year of customer service experience in a service related industry preferred (contact call center, retail, food service, telecommunications, etc.)
- Computer proficiency, including web navigation
- Strong communication skills
- Adaptable to changing situations
You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.
• Apply from a desktop computer or laptop (not a mobile device)
• Have the following software installed on your computer:
o Web browser (Internet Explorer 8.0 or later or Mozilla Firefox 2.0 or later)
o Media Player (Apple Quicktime or Windows Media Player)
o Adobe Flash Player