Product Management InternBookmark This
Over a 10 week session, the First Data Product Management Internship candidate will help with researching, development and management for two of First Data’s newest payment solutions, TeleCheck’s Mobile Check Acceptance solution and the Universal Commerce EnrollVault. Successful completion of this program may lead to an opportunity to fill a full time position within the Product organization after graduation.
PRODUCT RESEARCH: Candidate will conduct extensive business analysis and market research relating to TeleCheck’s Mobile Payment Solution and Universal Commerce EnrollVault. Research will include but not be limited to competitive analysis, creation and testing of multiple use case scenarios and documentation of research.
PRODUCT MANAGEMENT: Assist in tracking and reporting product performance, including product strategy, product planning and issue prioritization. Assist with analysis that drives product pricing and bundling. Draft internal product communication and information.
PRODUCT DEVELOPMENT: Manage product development process inclusive of product commercialization tasks required to bring product to market. Assist in driving product development and enhancements including road map and statement of direction development. Monitor customers/prospects for awareness of customer needs and perspectives. Assist in the development of business case to support new product recommendations. Assist in managing issues throughout the process including problem identification, root cause analysis, and client communication.
Job Specific Responsibilities
This is an opportunity to be a part of critical team tasked with researching the marketplace for solutions creating a core building block of Universal Commerce and the future of payments at First Data with TeleCheck’s Mobile Check Acceptance solution. This is an opportunity for an exceptional thinker to assist in the continued enhancement and delivery of these new payment solutions. An ideal candidate for this position will be a technology savvy individual with an understanding of the payments industry. Provide general product support for the Product Management team. Assist in development of new functionality, enhancements for and integration of these new technologies with other First Data products and services. Provide/solicit product updates and requirements. Maintain and update product documentation when enhancements are made. And most important, be ready for whatever comes our way as we build the future.
Graduate level candidate with 2 years general business experience preferred.
Business Segment Overview
First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR® PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck® Electronic Check Acceptance Services, MoneyNetwork® Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR® CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.