Receptionist NIGHTS\Pediatric ICU 2 (Main Campus)Bookmark This
Texas Children's Hospital
Job Title: Receptionist - NIGHTS/Pediatric ICU 2 (Main Campus) Job ID: 128467 Location: Medical Center, Houston, TX Full/Part Time: Full-Time Regular/Temporary: Regular
This is a 12-hr NIGHT shift position.
Texas Children's Hospital is an internationally recognized full-care pediatric hospital located in the Texas Medical Center in Houston. One of the best pediatric hospitals in the United States, Texas Children's Hospital is dedicated to providing the finest possible pediatric patient care, education and research.
Texas Children's is nationally ranked in the top five among children's hospitals by both Child magazine and U.S. News World Report. The hospital has garnered widespread recognition for its expertise and breakthrough developments in the treatment of cancer, diabetes, asthma, HIV, premature babies, and cardiogenic and attention-related disorders.
No third party considerations will be accepted at this time. Vendors please do not call HR directly to solicit.
Perform receptionist and clerical responsibilities for the family waiting area; represent the hospital utilizing effective customer service skills with visitors; ensure hospital visitation guidelines are followed and the waiting area is used appropriately; assist the families of patients in obtaining needed information.
Serve as a receptionist to visitors, providing information upon request; take and deliver family messages; locate families at request of health team members. Positively interact with other members of the health care team in order to meet the needs of the patient and family. Maintain the family waiting area/rest area: make coffee and maintain the coffee maker and supplies; responsible for regulating the use and assignment of lockers; work with others to maintain a neat, orderly waiting area/rest area; ensure proper utilization of the waiting area/rest area, explaining and enforcing hospital visitation guidelines; maintain a current census of unit patients.
Knowledge and Skills:
Knowledge of receptionist functions. Ability to utilize hospital IS terminals and other office equipment.
Education and Experience:
High school diploma or equivalent; bilingual (English/Spanish) preferred.