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Texas Children's Hospital
Posted: August 14 2013
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Receptionist-TCP West Houston practice Job ID:
127929 West, Houston, TX Location:
Regular Shift and Salary Grade Shift: 8a-5p
Salary Grade: 3 Position Summary Overview:
Provide patient support and perform general office tasks.
Perform reception duties; greet patients and visitors; assist patients with check-in; answer phone and take messages. Schedule appointments; verify next day appointments; accommodate walk-ins. Monitor patient information and other practice data; verify patient demographic information with each visit and enter into medical record and billing system; verify and document coverage of services; monitor "bad telephone number" report and submit corrections; monitor "patient type discrepancy" report and correct errors; monitor returned mail and flag medical record. Process patient payments. Provide operational support. Maintain integrity of medical records.
Knowledge and Skills:
Knowledge of general office tasks, confidentiality, filing and medical terminology required. Knowledge of related OSHA and Joint Commission guidelines and requirements also required. The ability to provide excellent customer service, act in a professional manner, type, file, use a multi-line telephone, computer, fax, copier and adding machine required.
Education and Experience:
High school diploma or equivalent. About Texas Children's Texas Children's Pediatrics is dedicated to providing a pediatric healthcare delivery environment that promotes integrity, enthusiasm, satisfaction and pride in accomplishment for physicians, their staff and the families they serve. Join Our Team! Texas Children's Pediatrics are primary care practices located throughout the Houston area. Doctors provide primary care, diagnosis, management and follow-up for well and ill infants and children. Office hours are typically from 8:30 a.m. to 5:00 p.m. Some offices have evening and Saturday hours. We offer many career opportunities.
No third party considerations will be accepted at this time. Vendors please do not call HR directly to solicit.