Student or Entry-Level Job

Telecommunications Officer

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Loyola University Chicago
1032 W. Sheridan Rd.
Chicago, IL
Application Deadline: No Deadline
Position: Part-time, Paid

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Description

- Answers telephones.
- Monitors CCTV.
- Dispatches officers and facilities staff to non-emergency situations.
- Handles caller emergencies and documents all events into the appropriate computer systems.
- Performs related duties as assigned.

Requirements

High school diploma or GED equivalent and data processing experience required.

Prior dispatching or multiple phone line experience strongly preferred.

High school diploma or GED equivalent and data processing experience required.

Prior dispatching or multiple phone line experience strongly preferred.

Must become Illinois State Police LEADS computer program certified within the first 90 days of employment as a condition of continued employment (online tutorial and testing).
Computer Skills: Proficiency with MS Office Suite, Internet and email applications; ability to learn new computer software quickly;
ability to exhibit keyboarding proficiency.

- Ability to talk, listen, obtain information and enter data at the same time.
- Good telephone etiquette, computer skills and data entry experience.
- Ability to handle multiple tasks at the same time;
- ability to prioritize and remain effective and composed during stressful periods of time;
- strong customer service history;
- strong oral & written communication skills & listening skills.

How To Apply

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