User Experience Research AnalystBookmark This
DescriptionUser Experience Research Analyst
User Experience - deliverables are Mobile and Tablet
The UX Analyst Assistant should have a solid understanding of the user-centered design
process and be equally comfortable working independently and alongside other design team
members. The ideal candidate should have 3+ years of experience leading or assisting user
research projects and/or services and feel comfortable working in a fast-paced environment.
As a Mobile UX Analyst Assistant on our User Experience team, you will assist in research for
both customer-facing and employee-facing mobile websites, mobile apps, tablet websites, and tablet apps. You will be responsible for analyzing interfaces that redefine how
retailers interact with their customers. You can work in a start-up like, agile environment
collaborating with a small team of interaction designers, developers, project managers and
Responsibilities/Deliverables that the resource will be responsible for:
Lead or assist user research for prototype testing and live production testing.
Create and facilitate user research
Define research objectives on a per test basis
Develop recruiting screeners and partner with recruiting agencies to fulfill test participants
Define user task low for testing materials to achieve test objectives
Work with our interaction design team to create the required testing materials, such as clickable prototypes
Develop discussion guides for test
Moderate one-on-one usability testing sessions
Report and analyze test findings into a clear format and deliver to larger multi-disciplinary team
Hire and partner third party agencies to perform user research
Participate in brainstorming and driving new features for mobile website enhancements
What would a normal day for this position look like??
Meeting with clients, heads down creating prototypes
70% - desk time
30% - meeting
What are the MUST have skills that you are looking for in a candidate?
3+ years leading or assisting user research or interactive devices. This includes but is not limited to websites, mobile websites, mobile apps, etc.
Excellent verbal and written communication skills
Problem solving skills
Solid understanding of user centered design, interaction design, information architecture, user experience principles and usability best practices.
Experience leading user research projects employing carious methodologies
Experience evaluating websites or web-based systems
Provide clear recommendations for possible solutions based on research
Ability to multitask and work on projects of all sizes
Produce and deliver work on a weekly basis
Ability to delegate
Ability to lead a project
Preferred Skills/Nice to have:
Experience in an Agile environment
Experience with Mobile Apps, Mobile Websites, Tablet
Experience creating information architecture, interaction design, and/or user centered design documents
Ability to create low or high fidelity prototypes in appropriate markup language or technology
What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role?
What are the soft skills that you feel candidates must-have in order to be successful in this role?
Sense of humor
Strong listening skills
Please provide three industries that would produce fitting candidates:
Interview Process Overview (Please include the date the manager would like to start interviewing):
1 HOUR IN PERSON INTERVIEW (Local candidates only)