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Correctional SpecialistBookmark This
Anchor Staffing Inc.
Posted: November 15 2016
Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.
Communicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community based organizations and individuals. Responds to call types based upon contractual requirements. Uses web-based computer system for tracking, information gathering and documentation of calls.
Accurately documents all calls and updates parolee records in appropriate web-based computer system
Escalates complaints and complex calls to management for follow up as necessary
Handles a variety of inbound calls in order to provide appropriate and accurate responses to inquiries and provide prompt resolution to caller issues.