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Customer Service Representative CSRBookmark This
Posted: November 15 2016
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We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience with customer service in property & casualty insurance.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Property, Casualty & Commercial lines Insurance