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Customer Service RepresentativeBookmark This
Mid fla heating and air
Posted: November 15 2016
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Mid-Fla Heating and Air are seeking Customer Service Representatives to join our team! You're responsible for helping customers by answering incoming/making outgoing calls to set up service or maintenance appointments while providing product and service information to the customer.
- Handle customer inquiries
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills