Student or Entry-Level Job

Customer Service Representative

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Raven Print and Marketing
Posted: November 15 2016
Application Deadline: No Deadline
Position: Paid

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Description

Job Description

CSR/Project Manager

Raven Print and Marketing is looking for an experienced and energetic CSR/Project Manager to join our team. Someone that knows how to manage all aspects of digital production, sourcing, and execution of print, direct mail, promotional products, and fulfillment jobs. Someone that has prepress, graphics and digital file skills. Someone that is comfortable speaking with both clients and vendors.

Responsibilities include:

·         Work with suppliers, internal team members, and clients to ensure multiple projects are sourced and executed in a way that ensures quality and             competitive pricing.

·         Work in tandem with Sales/Account Representatives to understand all job requirements and client’s objectives, and fulfill those objectives with                 the highest level of service and quality.

·         Manage all aspects of job production with vendors, especially delivery schedules, and maintain current status of projects at all times.

·         Enter all specifications into the order management system for quote requests, pricing, purchase orders, and job costing.

·         Consistently exceed client expectations and provide superior customer service.

Requirements for consideration include the following:

·         The position requires proven ability to prioritize, multitask and manage multiple projects simultaneously in a fun, fast-paced environment.

·         3+ years in commercial print, direct mail, promotional products, creative services environment, or related field.

·         Detailed track record of successful print purchasing experience in a manufacturing, client, or agency environment.

·         Proven organizational and project management skills.

·         The ability to identify and solve problems independently and proactively.

·         A positive attitude is essential. Sense of humor mandatory.

·         Excellent verbal and written communication skills.

·         Experience working with suppliers and vendors to negotiate job costs and schedules.

·         Highly proficient with MS Office, especially Excel.

·         Experience with Adobe Creative Suite desired.

·         Bachelor’s Degree in a related discipline or equivalent work experience.

Additional Information:

Raven Print and Marketing offers a benefits package with medical insurance, PTO including vacation time & company holidays, retirement, and a fun & energetic work environment.

Inquiries and resumes can be sent to jobs@ravenprinting.com

Company Description
Raven Print & Marketing has over 40 years of servicing the Colorado print and marketing community. As a family run and locally owned business,
we believe in:Integrity Reputation and Service

We have a simple guarantee If you are not completely happy with our product we will reprint your project or give you your money back ƒ No questions asked.

We can say this because Raven is constantly investing in our people and company to bring our client the highest level quality and customer service.

Founded in 1974, Raven Print & Marketing provides innovative, affordable and effective print and marketing services for a variety of corporate clients. As the only printer in metro Denver endorsed by Certified Printers International (CPrint), Raven Print & Marketing has been tasked with maintaining superior levels of print quality, implementing the latest equipment and software and providing ongoing training for its employees

How To Apply

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