Student or Entry-Level Job

Field Servcie Technician

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Reiser
Posted: November 15 2016
Application Deadline: No Deadline
Position: Paid

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Description

Job Description

As a REISER Field Service Technician, you will be supporting food manufacturers in an assigned a territory and dispatched to customer sites to install, service, and repair food processing and packaging machinery. As part of a highly motivated team of well-rounded Field Service professionals, your mission is to assure that installations and repairs are performed and carried out earning high customer satisfaction ratings.

REISER is a premier provider of custom industrial systems for food processing and packaging. Customers want high-yield, high-quality production of prepared foods, bakery, cheese, meat, poultry and seafood products. REISER delivers!

Essential Functions:

Field Service technicians start a REISER career with a product training program at our Headquarters.  As a customer-focused technical product expert, the Field Service Technician will apply troubleshooting, mechanical and electrical skills, and knowledge of hydraulic, pneumatic and electronic control systems to on-site technical support, installation of new equipment, equipment repair.

  • Travel 80% within territory and as necessary to assignments in other territories;

  • Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures;

  • Engage with customer on site, analyze equipment performance, troubleshoot to isolate problem and determine actions needed to restore system to performance specifications;

  • Share information with team members, customers and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status;

  • Repair or replace defective parts using REISER immense inventory system;

  • Inform customers of routine preventive maintenance techniques;

  • Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

Job Requirements:

  • Required - 1 minimum relevant hands-on machine repair experience and experience with common hand tools;

  • Experience with processing and / or packaging equipment is a definite plus;

  • AS Degree Electrical Engineering or military, or electrical training a definite plus;

  • Mechanical aptitude, problem solving, servicing, troubleshooting skills and repair of PLC  electromechanical machinery experience desired;

  • 80% travel – Mostly within Territory and Region, overnight stays, travel by automobile or airplane whatever mode works best.

Company Description
With more than 50 years of success in the food equipment industry, Reiser is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. We have a total commitment to our customers; this positions us as the one supplier that food manufacturers can trust for better, smarter solutions.

How To Apply

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