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Field Servcie TechnicianBookmark This
Posted: November 15 2016
As a REISER Field Service Technician, you will be supporting food manufacturers in an assigned a territory and dispatched to customer sites to install, service, and repair food processing and packaging machinery. As part of a highly motivated team of well-rounded Field Service professionals, your mission is to assure that installations and repairs are performed and carried out earning high customer satisfaction ratings.
REISER is a premier provider of custom industrial systems for food processing and packaging. Customers want high-yield, high-quality production of prepared foods, bakery, cheese, meat, poultry and seafood products. REISER delivers!
Field Service technicians start a REISER career with a product training program at our Headquarters. As a customer-focused technical product expert, the Field Service Technician will apply troubleshooting, mechanical and electrical skills, and knowledge of hydraulic, pneumatic and electronic control systems to on-site technical support, installation of new equipment, equipment repair.
Travel 80% within territory and as necessary to assignments in other territories;
Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures;
Engage with customer on site, analyze equipment performance, troubleshoot to isolate problem and determine actions needed to restore system to performance specifications;
Share information with team members, customers and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status;
Repair or replace defective parts using REISER immense inventory system;
Inform customers of routine preventive maintenance techniques;
Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.
Required - 1 minimum relevant hands-on machine repair experience and experience with common hand tools;
Experience with processing and / or packaging equipment is a definite plus;
AS Degree Electrical Engineering or military, or electrical training a definite plus;
Mechanical aptitude, problem solving, servicing, troubleshooting skills and repair of PLC electromechanical machinery experience desired;
80% travel – Mostly within Territory and Region, overnight stays, travel by automobile or airplane whatever mode works best.