Company: The Baldpate Inn LTD
Address: 4900 S Highway 7 PO Box 700
Location: Estes Park, CO
Application Deadline: March 14, 2013
Position: Full-time, Paid
Timeframe: 05/13/13 — 10/13/13 (Flexible)
Connections
Description
Our summer seasonal resort is a historic country inn with Bed & Breakfast, Restaurant & Museum located next to Rocky Mountain National Park in Colorado. We hire 35-40 college students as summer staff during our tourist season May through mid October. We need only service oriented, hard workers who will enjoy our mountain setting with its opportunities for exploring the great outdoors.
Responsibilities
Oversee all front of house operations for B&B and Museum.
Ensure highest quality of service is provided to all our guests.
Ensure each employee is treated with respect and all possible fairness.
Maintain operations consistent with written procedures as established
in Hotel Manager’s Position Guide.
Responsible for all Housekeeping and Maintenance in common & guest rooms.
Responsible for proper accounting of all cash/credit transactions.
Immediately address all B&B and museum customer service issues.
Coordinate with co-managers to schedule and evaluate all staff.
Maintain inventory and prepare purchase orders for Gift Shop items.
Monitor all relevant social media resources, customer feedback and surveys.
Keep owner up to date with operations, issues and concerns.
Requirements
Must exhibit an appropriate attitude of hospitality with all clientele.
Must be able to effectively communicate with Lois and to subordinates & peers.
Must be honest.
Must be able to read and follow directions.
Must be familiar with basic computer use.
Must be able to stand at work for up to 4 hours.
Must be able to understand and maintain basic cash procedures, accounting and inventory records.
Notes: It is to be understood that you will follow set procedures in detail. We have very specific high quality standards that must be maintained at all times.
A clean neat appearance is required at all times.
Lateness is not tolerated.
The use of illegal drugs or alcohol on duty will be grounds for immediate dismissal. Baldpate Inn is a non-smoking facility for both staff and guests.
No form of sexual harassment will be tolerated, including the use of rude abusive language or actions.
We operate using the “Golden Rule.” Treat others as kindly as you wish to be treated.
Your job position at The Baldpate Inn is to be considered your primary employment. Any consideration for additional part-time employment must be first cleared with senior supervisor.
