Student or Entry-Level Job

Operations Specialist - 16-01145

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Global Technical Talent
Posted: November 15 2016
Application Deadline: No Deadline
Position: Paid

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Description

Job Description
Process daily work; maintain compliance with rules and regulations, with attention to bank policy, procedures and regulatory deadlines.
Ensure that assigned workload is completed within all deadlines and SLAs. The associate would have a high skill level on many functions and job processes within the operational unit.
May help to ensure department procedures are written, available, and current.
Work well within a team and help to create a positive team environment.
May assist other staff in solving internal and external customer issues.
Troubleshoot and resolve problems, ensuring management is in agreement with non-routine resolutions.
Recommend changes or alternate ways in processing methods to allow improved operating efficiency and service levels.
Work collaboratively with other areas of the bank.
Maintain integrity of reporting and documents per my assigned functions.
May assist on special projects
May be involved in acquisitions and divestitures as needed.
May assist in training of other team members.
Must adhere to pertinent laws, regulations, First Niagara's Compliance Policy and external compliance requirements; including SOX Key Controls.
Other duties and assignments as required by management.

Transaction monitoring and Customer Service Experience Required.
Experience in the Financial Services industry or education in Criminal Justice strongly preferred.

Some college/university experience or Associate degree preferred
1-3 years Residential Mortgage Experience: Escrow and/or Originations preferred
Minimum 1-3 years of Customer Service experience
Minimum 1-3 years of Banking Operations experience preferred
Business acumen - banking processes and procedures, including G/L accounting
Problem solving/analytical skills
Sound decision making ability
Priority setting and time management skills
Strong organizational skills
Good communication skills written and oral
Interpersonal skills
Sound Computer Proficiency

This position is in Loan Servicing Department working with title tracking for auto loans, lien placement and lien releases. Various reports are worked through our third party vendor.

Company Description
Global Technical Talent has been a leader in the staffing industry for over 18 years and is one of the largest staffing firms in the New England region, known for our Fortune 500 clientele and cutting edge, technology-driven recruiting infrastructure. We are a diverse family that highly values each individual, and together we make a team that’s bigger than ourselves. “Who We Are” meets “What We Do” to make us into a productive and accomplished force dedicated to improving ourselves and our whole team.

Our clients and partners are among the most successful and innovative organizations in the world. In fact our top clients are Fortune 1000 banking, insurance and financial services firms, some of the nation’s largest healthcare and retail companies, and prestigious educational institutions in the Ivy League tier; there is always a new opportunity for success!

How To Apply

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