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Outside Sales HVAC and PlumbingBookmark This
Dakota Supply Group
Posted: November 15 2016
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This associate will work together with inside sales team member(s) in providing overall customer sales support to customers within a 70 mile radius of Rochester.
SPECIFIC DUTIES INCLUDE:
- Works together with inside team members to identify, prioritize and implement initiatives that will improve customer satisfaction and territory growth.
- Establishes, manages and maintains strong customer relationships and accounts by providing overall customer service including responding to customer questions and concerns.
- Seeks and develops new customer opportunities and accounts.
- Introduces, promotes and demonstrates new products and marketing programs.
- Corresponds with branch manager and purchasing associates on changes in product demands.
- Acts as a facilitator for customer ordering process, including: processing all types of customer orders, order corrections, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving overall order process.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Outstanding organizational skills and ability to multitask to effectively prioritize and manage workflow.
- Strong attention to detail and ability to follow-through/follow-up.
- High School diploma or equivalent, with secondary or post-secondary coursework concentrated in a related field, or equivalent on the job experience as determined by the company.
- Product and technical knowledge that would normally be acquired in two or more years of college or technical school and 3-5 years of field experience or equivalent training in residential/commercial application in Plumbing and/or HVAC.
- Strong sales skills, a proven track record of successful territory development with 3-5 years of selling experience preferred.
- Driver’s license and acceptable driving record.
You will enjoy working with our progressive, growth-minded company where
innovation, team-work and exceptional customer service are encouraged and rewarded!
We are proud to offer our team of employee owners a great benefits package:
* Competitive compensation package
* Company paid Life Insurance
* Employee Stock Ownership Plan (ESOP) -vested 100% in only 5 years
* Superior products and services
* Excellent, award-winning training program
* Advancement opportunities
* Family friendly atmosphere
* And much more!
Since our establishment in 1898, we at Dakota Supply Group (DSG) have worked hard at making a name for ourselves as a full-line distributor of electrical, plumbing, HVAC, refrigeration, communications, utility, automation, waterworks, filtration and metering technology products and systems. We provide innovative products and experienced service solutions for:
City utilities and rural cooperatives
Municipal and rural water systems
Electric, water and gas utilities interested in the latest in metering technology systems
Any company or contractor who utilizes filters and filtration systems
DSG offers more than 40,000 products from a multitude of quality product lines. With our logistics system and broad inventory, we can provide customers with same-day service by processing, picking and shipping an order within minutes. We are ready to serve our growing economy by working with our current vendors and searching out new products and services that will help our customers grow.
Because of todays rapid changes in our product lines and technology, we realize the importance of continuing education. Our employee owners participate in training sessions and seminars to stay on top of changes in product technology. This valuable knowledge is then utilized to better serve our customers needs.
DSG corporate headquarters is located in Fargo, North Dakota, with additional North Dakota locations in Grand Forks, Bismarck, Minot and Williston. In South Dakota, DSG has locations in Aberdeen, Sioux Falls, Mitchell, Pierre and Rapid City. DSG Minnesota locations are in Alexandria, Austin, Bemidji, Burnsville, Ham Lake, Hopkins, Monticello, Oakdale, Rochester, St. Paul, and Winona. DSG also has locations in Wisconsin in La Crosse, Madison, New Berlin, Plover and Rice Lake. In Montana, DSG has locations in Helena, Kalispell, Bozeman, Missoula and Billings.