Responsibilities

Primary responsibilities will be interviewing process owners/user and documenting policies, procedures and standard work from various functional areas within the business. The interviewing process will be driven from pre-identified process gaps and drive a fact finding discussion answering the" 5 Why's" a transaction is completed a certain way. Through documentation, a process flow map will be created for each process defined highlighting transactions, decision points, systems used and functions/people involved. Additionally, the details of the process maps will be spelled out to create a step-by-step guide to completing each process. Additional Responsibilities include: - Interfacing with functional parts of the business including Operations and Supply Chain, Sales, Product Management, Quality and Engineering - Scheduling and preparing for each Process review/interview - Documenting process and creating a process flow map - Working with cross functional teams to gain signoff and approval for each process - Once documented, working with functional teams to validate and ensure all steps & details are captured - Electronically save and archive processes - Maintaining a training matrix to catalog newly documented process and ensure they are tied to a functional area