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Regional Account Manager

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W.S. Badcock Furniture & More
Posted: November 15 2016
Application Deadline: No Deadline
Position: Paid

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Description

Job Description
Posting Summary:

Badcock is one of the largest privately-owned home furniture retailers in the country. We're proud to say that we've been serving the community and providing employment opportunities for more than a century. There are currently more than 315 Badcock stores in eight states, and our headquarters in Mulberry, Florida, employs more than 1,200 people.

We are always looking for smart and talented people to join our team. Whether you are a seasoned professional or you're just embarking on a new career path, our job opportunities offer growth, advancement and competitive pay and benefits. If you've got the drive, we'd love for you to be part of our family.

Must reside in the Charlotte, NC area.

Employee Benefits Include:

COMPETITIVE PAY
401K PLAN WITH COMPANY MATCH
COMPANY VEHICLE
COMPANY PAID LIFE INSURANCE
MERCHANDISE DISCOUNT
MEDICAL, DENTAL, AND VISION
PERSONAL AND VACATION PAID TIME OFF
DAYCARE REIMBURSEMENT PLAN
PERFORMANCE INCENTIVES

Equal Opportunity Employer/Drug Free Workplace

SCHEDULE:

Tuesday - Friday 11:30am-8:30pm
Saturday 8:30am-5:30pm

Responsible to assist retail stores with all aspect of the collections process and training of collections personnel. Contact customers with delinquent accounts, initiates appropriate action, and maintains records. Maintain compliance with Federal laws and corporate policies.

RESPONSIBILITIES:

  • Reviews status of delinquent accounts and initiate collection action by contacting each account holder according to due dates.
  • Collects the monthly payment established by the credit agreement and/or additional past due monies.
  • Initiates repossession orders as authorized.
  • Trains store staff on correct collection procedures.
  • Perform customer credit file compliance audits.
  • Represent the company in Small Claims Court as needed.
  • Learns and complies with the company's loss prevention program by working in a safe manner; identifies, reports and resolves unsafe conditions.
  • Responsibly operates and maintains vehicles consistent with company policies.
CERTIFICATIONS, LICENSES, REGISTRATIONS and other REQUIREMENTS:
  • Clean, valid drivers license and the ability to travel and stay overnight when necessary.
  • Ability to lift up to 50 lbs., or move 200 lbs. with a dolly or assistance of another person without sustaining personal injury or damaging the merchandise.

QUALIFICATIONS:

  • High school diploma / GED
  • Ability to train and explain laws and policies to store staff as well as customers.
  • Strong computer skills with proficiency in MS Word, Excel and email applications such as Outlook. Ability to learn new and emerging computer and information systems.
  • Excellent persuasion, negotiation, interpersonal and conflict resolution skills.
  • Ability to work flexible hours including evenings and weekends. Ability to travel up to 65% of the time.
  • Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
  • Ability to plan and organize daily work activities.
  • Ability to work independently in the absence of direct supervisor.
  • Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
  • Ability to read, analyze, and interpret financial reports and legal documents.
  • Clean, valid drivers license and the ability to travel and stay overnight when necessary.
  • Ability to lift up to 50 lbs., or move 200 lbs. with a dolly or assistance of another person without sustaining personal injury or damaging the merchandise.
PREFFERED JOB QUALIFICATIONS:
  • Previous collection experience.
  • Knowledge of the Fair Debt Collection Act (FDCPA) and state and federal laws concerning collection activities

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Company Description
W.S. Badcock Corporation is one of the largest privately-owned home furniture retailers in the United States. Founded in 1904, WSBC has been in operation for over 115 years. WSBC is headquartered in Mulberry, Florida and employs more than 1100 employees. There are more than 300 W.S. Badcock stores in an eight state area which offer consumers a full range of furniture,bedding,appliances,electronics,accessories and floor coverings.

How To Apply

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