Student or Entry-Level Job

Revenue Cycle Management Consultant

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Career Brokers
Posted: November 15 2016
Application Deadline: No Deadline
Position: Paid

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Job Description
We are in need of a Revenue Cycle Client Management Consultant for a direct-hire position in Houston, TX.

The Client Management Consultant will be the revenue cycle liaison for designated departments within the Physician Organization. This individual will be responsible for building and maintaining collaborative and productive relationships within the organization, managing revenue cycle projects, driving performance in operations related to revenue and providing direction and oversight of processes impacting cash collections.

Job Duties
People: 20%
  • Establishes an ongoing working relationship with Department Administrators and Physicians.
  • Bridges communication channels between the department, the PO Centralized Business Office (PO CBO) and the Single Billing Office (SBO).
  • Works closely with the operations staff to complete work queue and front end operations activity that directly impact the revenue cycle to accurately process actions in a timely manner for optimal reimbursement.
  • Establishes continuous training and learning opportunities for staff members.
Quality & Safety: 40%
  • Performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for performance improvement in a variety of areas, including but not limited to: coding, claim submission, insurance and self-pay collections, refunds and write-off approvals.
Key metrics to review include:
  • Accounts Receivable (AR) Days
  • AR over 120 Days
  • Cash collections
  • Denials
  • Avoidable write-offs
  • Refunds
  • Charge lag
  • Credentialing issues
  • Front end work queue volumes
  • Bad Debt
  • Coordinates with PO CBO Management team and SBO Management team to ensure thorough understanding of trends/issues affecting the Department's revenue cycle performance.
  • Tracks on-going performance of revenue cycle metrics and activities to ensure Department, PO CBO and SBO needs and goals are met.
  • Leads monthly meetings with Department Administrators and Physicians to review key metrics, trends and performance improvement opportunities (staff training, physician coordination, policy/process revisions, etc.).
  • Develops goals to link department and revenue cycle initiatives with the organization's strategy.
  • Ensures accurate and timely filing of all insurance applications and tax ID change information by coordinating with the Practice Administrator and Physician Organization.
  • Follows all safety rules while on the job. Reports accidents promptly and correct minor safety hazards.
  • Participates in and ensures compliance within regulatory and client policies, practices and standards; coordinate training opportunities as needed.
  • Ensures protection of private health and personal information.
  • Adhere to all HIPAA and PCI compliance regulations.
Finance: 10%
  • Prepares timely reports on the financial status of each physician's practice monthly and meet with the Administrator, faculty and staff to review status. Present this data at monthly department revenue cycle meetings.
  • Coordinates with the assigned CFO to obtain accurate and timely month-end financial reports.
Service: 20%
  • Manages and monitors an efficient and effective revenue cycle designed to maximize revenues while adhering to compliance policies and procedures.
  • Serves as Department Administrator's primary resource for revenue cycle-related questions or concerns.
  • Leads committees and task forces needed to support revenue cycle initiatives for assigned departments. Demonstrates the ability to plan, direct and delegate tasks while ensuring deadlines are met.
  • Manages Legacy (Athena) AR performance through run-out and transition to Epic®
Growth/Innovation: 10%
  • Develops, manages and monitors successful completion of implementation plans.
  • Acts as a lead consultant/educator on performance improvement requirements in operations and methodologies to revenue cycle teams, medical staff, other patient care, physician and hospital departments.
  • Continuously seeks new and creative technologies that help identify and guide improvement opportunities that align with overall PO CBO success.

Required Skills
  • 5 years of experience in medical billing and insurance collections.
  • Proficient in computer accounting programs, Microsoft Excel, medical terminology, basic coding knowledge and medical billing systems.
  • Ability to develop, implement and produce complex reports.

Required Qualifications
  • Bachelor's Degree in Business or Healthcare (no exceptions)
  • Establishes and maintains effective working relationships with other employees, patients, organizations and external customers.
  • Ability to motivate and create a team environment, prioritize work distribution, exceptional organizational and time management skills.
  • Strong communication (verbal and written), organizational, problem solving and team player skills.
  • Excellent project management skills. Must be able to manage multiple projects.
  • Ability to navigate across multiple customer demands and balance competing priorities successfully.
  • Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner.
  • Ability to think critically and identify the global impact across the revenue cycle with a solution oriented approach.
  • Maintains confidentiality of sensitive information.
  • Analytical skills required.
Company Description
Career Brokers is an Executive Recruiting firm with THOUSANDS of jobs posted from 600+ affiliate offices across the USA. We have jobs in most industries (Information Technology, Engineering, Healthcare, Sales, Marketing, Manufacturing, Accounting, Finance, HR, and many more).

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How To Apply

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