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- SERVICE TECHNICIAN - AGRICULTURE HEAVY EQUIPMENT
SERVICE TECHNICIAN - AGRICULTURE HEAVY EQUIPMENTBookmark This
Posted: November 15 2016
Monroe Tractor’s Agriculture equipment Service Technician maintains and repairs the heavy equipment used in all forms of Agriculture. This equipment can range from gasoline-powered light Agriculture vehicles to giant, diesel-powered equipment.
Agriculture equipment today is very high-tech and sophisticated. Efficient and accurate work, done right the first time, is essential. The Service technician is a front-line employee with direct customer contact; and is a valued, essential element of dealer success. In addition to technical skills, people skills are vital for effective customer relationship management and decision-making. Training for this job doesn’t stop with the conclusion of formal education. At Monroe Tractor, we invest in continuous learning for our technicians as they require the latest knowledge in new product technology and other job-related skills.
Ensures that all service to customer or company-owned equipment is completed efficiently, on time and correctly according to specifications. Repairs are commonly completed either at the dealer's service facility or in the field at a customer site.
Responsible for diagnosing problems, estimating repair costs, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
Completes repairs within performance standards guidelines as set by the company: repair time, quality of repairs, amount of rework, labor efficiency and other measures.
Contributes to building excellent company/customer relationships.
Stays up-to-date with current heavy equipment technology.
Educational and Other Requirements
Strong interest in equipment technology as well as mechanical ability.
High school diploma and/or technical school program in heavy equipment technology.
The ability and desire to approach technical education as a life-long process in order to stay current in the field and maintain a high level of job performance.
The people skills to work effectively with company personnel and customers, and promote excellent customer relationships at all times.
Able to lift 75 pounds
Must have clean driver’s license and pass background as well as drug test.
Monroe Tractor provides its dedicated employees with competitive hourly wage, overtime, bonus and benefits including health, dental, life, LTD and STD insurances, 401k with match and an Employee Stock Ownership plan.
Don’t delay – email your resume today. Or stop by our branch, bring your resume and fill out an application – Monroe Tractor 7941 Oak Orchard Road, Batavia, NY 14020 (585)343-9263. Store hours - Monday - Friday: 7:30 am – 5:00 pm Saturday: 8:00 am – 12:00 pm.
Naturally, we always hire the most skilled and knowledgeable associates, but perhaps the most important quality we look for is a sincere dedications to the customer and each other. It's this mindset that sets us apart from the competition and makes Monroe Tractor a truly amazing place to work.