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Customer Service RepresentativeBookmark This
Posted: August 12 2016
Always be on the alert for potentially fraudulent job postings online - never send money to a potential employer.
DescriptionServes customers by providing product and service information; resolving product and service problems.
ResponsibilitiesAttracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Mastering the hiring process is about more than the job description.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.