Customer Service Intern

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Description

Monwiniel is your one stop shop for anything and everything that exudes sassy, classy and jazzy. Let’s not forget to mention sexy!

We bring to you an array of options pertaining to your liking throughout this sophisticated and interactive website. You can access our blog and internet radio show where topics vary on a major scale dealing in the subject of love and romance, affecting everyone, regardless of sexual preference, socioeconomic status, or geographic location. Along with our blog and steamy yet intellectual discussion on our internet radio show, Monwiniel brings e-cards with expressive attitudes and high caliber fashion that is sure to bring out the DIVA in all who wear it and so much more. Also, Purple Sheets Publishing will keep you wanting more with edgy, sassy and classy novels that will certainly keep you on the edge of your seat.

Monwiniel is sure to deliver passion and erotica on a softer, palatable level. This site will create an atmosphere of romance for individuals, couples or anyone else interested to come together and experience the ultimate relationship plateau…one body…one soul…one mind.

We are looking for a Customer Service Intern for FALL 2013 with the potential for extension or full hiring.

Responsibilities

Customer Service Associate will build and maintain relationships with our customers by providing superior customer support via email and telephone in order to promote our products and services. Respond to customers questions and concerns with speed and professionalism.

The Customer Service Associate will train our customers on the use of our online services, audit their satisfaction as well as motivate the repeat usage of our products and services. The Customer Service Associate will be available to assist the customer with any issues they might have. A professional attitude is the key for this role.

The Customer Service Associate will work collaboratively to build and maintain productive working relationships with other Monwiniel’s team members to make sure the customer needs are met and inquires are resolved.

The Customer Service Associate is responsible for processing all orders in a timely manner, then creating an end of the day batch for all orders with a cut-off of 3:00PM. The Customer Service Associate will forward the end of day batch for the Monwiniel store to Eve’s Treasures along with proof of payment for processing and drop shipping.

Requirements

The Customer Service Associate must have strong interpersonal skills, must have an outgoing and engaging personality and must be very customer focused.

How To Apply

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