Target Mobile Wireless Team Member (full time)

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Wireless Team Lead

MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

MarketSource is currently searching for a Wireless Team Lead to work within our partner Target Mobile. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.



•Driving sales productivity and customer satisfaction within Target Mobile retail locations on various Wireless products, accessories and services to customers
•Engaging in side-by-side selling with retail associates
•Growing the Target Mobile's wireless division sales performance and other key metrics through sales, training and marketing promotions
•Developing and managing in-store promotions, and coordinating with appropriate personnel
•Implementing and managing wireless sales events in retail locations
•Positioning Target Mobile's value, including but not limited to: ?Creating product and brand awareness for various wireless products
?Communicating competitive knowledge and advantages of various wireless carriers products and services
?Communicating Target Mobile benefits compared to competition
?Effectively communicating various wireless carriers plans, features, products and services to customers
?Creating first-rate customer experiences
?Supporting select retail outlets in assigned geographical territory

Training and Coaching:
•Providing Client product and service, including but not limited to ?Providing customer service consultation within retail locations
?Ensuring that Target Mobile associates are trusted wireless experts of all wireless carriers products and services
?Coaching for content and skill improvement to the retail store management and sales associates
?Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
?Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers
?Maintaining sound knowledge of multiple carriers wireless products and services
?Attending requested training sessions and conference calls
?Reviewing new product and service offerings from Target Mobile

Relationship Development:
•Establishing and managing critical relationships within Target Mobile
•Developing and managing positive business relationships with retail store management and employees
•Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to: ?Managing and tracking progress against plan
?Communicating progress and opportunities with store managers and Client leadership
?Meeting regularly with store management including site visits
?Serving as a point-of-contact for business consultation
?Serving as a point of escalation for questions or issues including individual customer issues

•Partnering with store managers, ensuring correct product mix and quantities, including but not limited to: ?Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
?Increasing visibility of wireless carriers products and services
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•2+ years training, sales, retail management or related experience
•Must be 18 years or older
•Retail Management experience preferred
•Excellent communication skills
•Knowledge of wireless industry preferred
•Proven record as leader, organizer, and/or teacher
•Flexibility to work weekends
•Proven self starter
•Ability to take complex technology to simplified consumer value proposition
•College degree preferred

Physical Job Requirements:
•Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
•Requires the ability to move around the store and maneuver merchandise when necessary
•Walking and Standing
•Requires moving around the store to assist Customers
•Identifying and reading reports
•Requires recognizing, identifying and using products and necessary reports

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