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Front DeskBookmark This
The XPO Logistics
Office Park Greenwich, CT 06831
Posted: May 18 2016
Application Deadline: Available Year-round
Position: 11 Full-time, Paid
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DescriptionXPO Logistics is a top ten global provider of transportation and logistics solutions.
We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation.
XPO serves more than 50,000 customers with a highly integrated network of 1,469 locations in 32 countries. The bedrock of our company is our people: more than 84,000 employees operating as one cohesive organization with a single-minded focus on customer service. Many of the customers we serve are in the manufacturing, retail, e-commerce, industrial, technology, aerospace, chemical, life sciences and government sectors.
You'll find that we're passionate about helping our customers operate their supply chains more effectively. Equally important are our qualitative resources: our zero-failure mentality, our deep experience in every service we offer, and our ability to provide integrated, end-to-end supply chain solutions to large accounts.
We believe that acting with integrity is the best way to earn trust. Our dependability fosters sound decision-making and accountability – not just with large projects, but in the small ways we interact daily with our customers, employees and suppliers.
ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet guests and welcome them into the office
Answer questions, address complaints and give suitable information
Answer all incoming calls and redirect them or keep and distribute messages
Accept and sign the delivery of letters, packages etc. and distribute them either personally or through an interoffice dispatching system
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward e-mails
Monitor office supplies stock and place orders when necessary
Keep updated records and files and maintain financial sheets with office expenses and costs
RequirementsProven experience as front desk representative or agent or relevant position
Familiarity with the use office machines (e.g. fax, printer etc.)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Good problem-solving skills
High School diploma; additional qualifications will be a plus