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Account Manager Internship - Chinese Speaking

Boston TechnologiesBoston, MA
Account Manager The Account Manager will be responsible for interfacing between each new Client, the Deployment & Configuration Team, and the Business Intelligence Team to improve communications and to assure that specific customer needs are being met. He/she will be the key point of contact during the transition from the day client funds are deposited and actually going "Live". The account manager looks for ways to improve the client's satisfaction during this process, helps to solve the client's business problems and ultimately represents the client internally. While not directly solving product defects or technical support issues, the manager insures that client issues and needs are being handled adequately within Boston Technologies. Responsibilities: Manage and maintain client relationships from the point of sale onward to ensure specific customer needs are being met. Represent client interests in weekly update meetings regarding the status of each account. Boost overall efficiency by obtaining customer feedback, identifying process needs and establishing necessary policies and procedures. Maintain an open communication with all clients to help recognize needs, determine usage trends, and explore new opportunities in order to propose solutions for their growing business needs. Identify business objectives and provide other departments with direction and insight into each client's specific needs. Personal Attributes: Ability to manage priorities judiciously and independently Excellent written and oral communication skills Excellent interpersonal skills Ability to articulate ideas to both technical and non-technical audiences Exceptionally self-motivated and directed Exceptional service orientation Ability to excel in a team-oriented, collaborative environment Proven detail-orientation Customer Service experience Proficient with MS Office Ideal Candidate Has: A basic understanding of the Foreign Exchange market A familiarity with financial trading MT4 experience Experience working with intricate technology Used Salesforce

Summer 2013 Internship- Business Development

The Harry Fox AgencyNew York, NY
COMPANY INFO HFA is the nations leading provider of intellectual property management, licensing and royalty calculation and distribution services for the music industry. With over 46,000 music publishing clients, HFA issues the largest number of licenses for the use of music in both physical and digital distribution formats. HFA makes licensing fast and easy with Songfile®, its online application. The company also offers a variety of outsourced technology solutions designed to facilitate the administration of intellectual property rights. As a technology innovator, HFA is leading the industry in establishing global data standards and is a founding member and Board member of the Digital Data Exchange (DDEX). For the last three years, HFA has ranked in the top 250 of InformationWeek 500: Relentless Innovators list. In business for more than 80 years, HFA is the music industrys most comprehensive resource for rights management. Business Development Internship The Business Development department is responsible for the identification, execution and implementation of new licensing and business opportunities with distribution, marketing and technology partners. These opportunities support the growth and diversification strategy of HFA and its music publisher affiliates. We offer internships in the Spring, Summer and Fall. The Spring and Fall internships are part-time positions (12-15 hrs/week), unpaid, school credit only. Spring term begins in January and end in May. Fall begins in September and ends in December. The summer internship is a full-time paid internship, which runs from June through August. Cuts off dates for applications are: December 15 for Spring, May 15 for summer, August 15 for fall. To apply for our Internship program, please submit your information through our website at www.harryfox.com or email Dana Glass, HR Director at jobs@harryfox.com.