Summer 2013 Housing for Boston Inters.
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Account Manager Internship - Chinese Speaking

Boston TechnologiesBoston, MA
Account Manager The Account Manager will be responsible for interfacing between each new Client, the Deployment & Configuration Team, and the Business Intelligence Team to improve communications and to assure that specific customer needs are being met. He/she will be the key point of contact during the transition from the day client funds are deposited and actually going "Live". The account manager looks for ways to improve the client's satisfaction during this process, helps to solve the client's business problems and ultimately represents the client internally. While not directly solving product defects or technical support issues, the manager insures that client issues and needs are being handled adequately within Boston Technologies. Responsibilities: Manage and maintain client relationships from the point of sale onward to ensure specific customer needs are being met. Represent client interests in weekly update meetings regarding the status of each account. Boost overall efficiency by obtaining customer feedback, identifying process needs and establishing necessary policies and procedures. Maintain an open communication with all clients to help recognize needs, determine usage trends, and explore new opportunities in order to propose solutions for their growing business needs. Identify business objectives and provide other departments with direction and insight into each client's specific needs. Personal Attributes: Ability to manage priorities judiciously and independently Excellent written and oral communication skills Excellent interpersonal skills Ability to articulate ideas to both technical and non-technical audiences Exceptionally self-motivated and directed Exceptional service orientation Ability to excel in a team-oriented, collaborative environment Proven detail-orientation Customer Service experience Proficient with MS Office Ideal Candidate Has: A basic understanding of the Foreign Exchange market A familiarity with financial trading MT4 experience Experience working with intricate technology Used Salesforce

Sales Intern - Chinese Speaking

Boston TechnologiesBoston, MA
Boston Technologies provides technology and liquidity solutions for banks and brokerages in the foreign exchange, commodities, and futures industries. Our Business Intelligence Specialists are key to cultivating new relationships and maintaining the highest degree of satisfaction for our existing client base. Day-to-day responsibilities involve: Prospecting new clients -- Calling on different financial institutions like banks and established brokerages to discuss their current business model and speak with them about needs they have for technology and liquidity. After initial consultation, discussing how Boston Technologies could be a fit in their business model to help increase profits and expand growth. Upon closing a client: creation of contracts and in-depth negotiations on terms and pricing with C-level executives. Calling on live and existing clients to discuss current products and needs for new technology such as liquidity and plug-ins. Periodically working with clients to determine their individual needs for product customization and liaising with the engineering team to implement custom solutions. Relationship management for live clients -- Consulting with them on a wide range of topics such as customer retention, prospecting new clients, and implementing new technology innovations. Assisting Boston Technologies with various tasks such as marketing, website development, new lead generation, blog articles for website, product branding, and newsletter creation.