Assistance Payments Worker Intern
State of Michigan —
Grand Rapids, MI
State of Michigan Department of Human Services, Kent County Grand Rapids
The Department of Human Services (DHS) in Grand Rapids has implemented an innovative kiosk application system called MIBridges. The department is seeking interns to manage the lobby area and assist incoming clients with on-line applications and/or assist with these needs through an off site community partnership. The goal of this internship will be to provide the intern with the knowledge, skills and ability to provide quality customer service to Kent County's most vulnerable population by independently determining client need and assisting them in applying for the most beneficial state assistance programs such as Food Assistance, Medicaid, Child Development & Care, and other programs administered by the DHS.