PURPOSE AND SCOPE: As an intern with Fresenius Medical Care, a student will apply classroom based knowledge to workplace experience and will benefit from learning experiences in their major area of study.
Supports FMCNAs mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.
DUTIES / ACTIVITIES:
CUSTOMER SERVICE: · Responsible for driving the FMCNA culture through values and customer service standards.
· Accountable for outstanding customer service to all external and internal customers.
· Develops and maintains effective relationships through effective and timely communication.
· Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES
AND DUTIES:
·
Assist in annual budgeting process
·
Ad hoc financial analysis exercises
·
Assist in administration of sales commissions
·
Assist in new KPI creation (Key Performance Indicators)
·
Special assignments with the rebates and reimbursement group
PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
Candidate for a Bachelors
in Finance, Accounting, Economics, or Business
EXPERIENCE AND REQUIRED SKILLS
·
Strong attention
to details and accuracy
·
Strong
interpersonal and organizational skills
·
Strong
communication skills - verbal and written
·
Basic Microsoft
Office experience, especially MS Excel
RELATIONSHIPS
Internal Contacts: Sr. Sales and Marketing team members,
Finance and Accounting group.
External
Contacts: None
